🚫 Refund Policy + Service Terms
📦 Digital Products, Templates, and PLR Items
All digital products, including planners, templates, PNGs, and PLR (Private Label Rights) content are non-refundable. Due to the nature of digital downloads, once your files are delivered or downloaded, there is no way to return them.
Please read all product descriptions carefully before purchase.
All sales of digital and PLR products are final.
You can review usage rights and terms for PLR and digital items on our [Licensing Page], including a downloadable copy of our Extended License Agreement.
🧾 Custom Logo Design Services
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Logos require a 15-minute consultation call before starting to ensure clarity on your vision.
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After consultation, your logo will be delivered within 2 weeks from your confirmed start date.
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Includes 1–2 revisions based on your package tier. Additional revisions will incur a fee.
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All logos are delivered in high-resolution PNG and/or Canva format.
💻 Website Design Services
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All website projects include a 15-minute consultation to discuss design goals, content, and layout before starting.
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Standard turnaround time is 2 to 3 weeks, depending on complexity and the number of projects in our current queue.
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Start dates are confirmed only after your deposit is received.
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Client must provide all necessary content (images, text, etc.) before design work begins. Delays in content may result in delays in delivery.
💡Consultation Terms
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Consultations are done via video call or phone (client choice).
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If you need to reschedule, please notify us at least 24 hours in advance.
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Missed consultations with no communication may result in cancellation of your project.
💳 Payment Policy
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A non-refundable deposit is required to reserve your spot and begin work.
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Final balance is due before delivery of final files.
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All payments must be made through our approved payment systems (Shopify/Wix checkout, PayPal, or custom invoice).

